NHTSA Complaint #11497608 — 2017 GMC ACADIA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11497608
Vehicle 2017 GMC ACADIA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My vehicle has serious issues that from my research seem to be a common problem/manufacturer defect experienced by other owners of this model. I believe the defect/issue is an electrical problem. While driving, the vehicle will often have problems using it's automatic transmission. It ranges from "rough" shifting (where the car jerks while shifting gears) to situation where the vehicle fails to shift gears completely leading to the RPMs shooting up. The cars power steering and traction control system also simultaneously fail. This leads to a dangerous situation when on highways etc This issue simultaneously causes all of the warning lights on the dashboard to light up while displaying the following messages on screen "Service stabilitrak" & "steering assist reduced -drive with care" & "service brake assist" & "service parking brake". The gauges also stop responding/reflecting accurate info when this happens. I have a video of what this all looks like. This has been on ongoing intermittent problem pretty much for the entire life of the vehicle. GMC informed me that they had never heard of this when I inquired about it a dealership but searching online makes it incredibly clear that this is an extremely widespread issue that they are aware of. I have also attached a file that has a list of all error codes detected by me for this vehicle.

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