NHTSA Complaint #11497463 — 2018 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11497463
Vehicle	2018 TESLA MODEL 3
Component	SUSPENSION
Date of Incident	December 9, 2022
Date Filed	December 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2018 MODEL 3 21,060 miles, No warning lights or messages, car started to make a clicking noise when turning steering wheel right and left. Drove to Tesla Service Center after hearing noise for the 1st time. At Tesla Service: Agent #1 stated that is a normal noise and no need to bring it in and or need to make appointment. Agent #2 Technician, heard noise and said that it needs to be looked at, maybe control arm. Technician #3 came out to visual inspect vehicle heard noise when turning steering wheel while he visually inspected front suspension. Tesla made appointment for next day. Tesla stated that Right and Left Control arm and all parts, have to be replaced. Tesla has recalls out for front suspension, control arm issue. If your vin. # is not on the list then you will be charged. I believe that this is major safety issue due to failure of control of steering which could easily cause an accident.

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