NHTSA Complaint #11497084 — 2005 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11497084
Vehicle 2005 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Vehicle experienced sudden complete brake failure while driving due to a rupture in brake system in the exact area of a known defect / recalls NHTSA SUBARU RECALL WQG-43 and WQK-47 (both completed) which had been issued to inspect and repair the defect. Safety of driver / occupants were immediately put at grave risk due to inability to slow or stop vehicle. Car was traveling on a two way high traffic road at a speed of approximately 30+MPH. I was able to stop slowly using the emergency hand brake though only after attempting to pump the brakes which became absolutely unresponsive (this took approximately 7-10 seconds while pumping the Brake pedal). It was pure luck that there was no one directly in front of me at the time. If anything had been in front of me my choices would have been: A) swerve to the right into parked cars B) swerve left into oncoming traffic or C) run into or hit whatever was in front of me. None of those would have been acceptable options and all could have potentially injured or killed occupants within the vehicle not to mention the potential to have injured or killed any other parties involved in a collision. I am frankly amazed that a brake system defect of this nature was not fully repaired and or replaced using a non-defective design and parts. I view any application of a aerosol surface treatment as temporary & superficial at best. It's only a matter of time for the brakes to fail on every 2005-2009 Subaru that has this defect. The risks to vehicle occupants and any other individuals involved in potential accidents are simply too high.Vehicle is currently at IRA Subaru in Danvers Massachusetts and has been inspected by them confirming the problem with photo documentation. There was no other prior warning before the sudden complete brake system failure. It is unclear if the Vehicle or component has been inspected by the manufacturer. No other party has inspected the vehicle. Vehicle is available for inspection upon request. Mileage: 77,884K

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