NHTSA Complaint #11324327 — 2005 SUBARU OUTBACK

I WAS DRIVING HOME FROM WORK ON THE HIGHWAY WHEN I PRESSED THE BRAKE PEDAL AS NORMAL TO SLOW DOWN AND THE PEDAL WENT SOFT AND I HAD NO BRAKES. I WAS ABLE TO MAKE IT HOME USING THE EMERGENCY BRAKE TO STOP. UPON INSPECTION THE LINES WERE LEAKING FROM THE SAME PLACE REPAIRED IN RECALL WQK47, NHTSA CAMPAIGN 14V311000. VISUAL INSPECTION COULD CONFIRM THAT THE INITIAL RECALL WQK47 REPAIR COMPLETELY FAILED CAUSING SERIOUS DANGER TO MY LIFE. I RESEARCHED COMPLAINTS ABOUT WQK47 RECALL AND CAME TO THE CONCLUSION THAT I AM NOT THE ONLY SUBARU OWNER WITH THIS SERIOUS LIFE THREATENING ISSUE. I CALLED MY DEALERSHIP AND EVEN SPOKE WITH CORPORATE SUBARU AND BOTH SAID SINCE RECALL WAS PERFORMED ONCE REPAIR/REPLACEMENT WILL COST ME. I CANNOT FATHOM WHY, IF THE FIRST RECALL REPAIR FAILED RESULTING IN A LIFE THREATENING SITUATION, SUBARU WOULDN'T WANT TO IMMEDIATELY FIX THE PROBLEM AND ENSURE ALL THEIR CUSTOMERS WHO HAD THIS RECALL PERFORMED ARE STILL SAFE AND FUNCTIONING TO PROPER STANDARDS. *TR