NHTSA Complaint #11496823 — 2021 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11496823
Vehicle	2021 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	December 9, 2022
Date Filed	December 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Driving on the freeway, all propulsion suddenly and without warning ceased and the dash declared "service charging system" and the check engine light came on.. My only choice was to coast off to the side of the freeway. My safety was definitely at risk, as I was stuck on the side of the freeway. After several minutes, I was able to turn the car all the way off and turn it back on again. The check engine light was still on. I drove it straight to the dealership, who has it in for service for this error. Prior to this, the van gave no indication that anything was wrong.

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