NHTSA Complaint #11496765 — 2018 FORD ESCAPE

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 45 MPH and attempting to merge onto a highway, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the RPM’s would rise as he depressed the accelerator pedal and the vehicle almost stalled. The contact stated that the check engine warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(P). The contact turned the vehicle off and on and was able to shift the vehicle into drive(D) however, the vehicle would not accelerate while depressing the accelerator pedal. The contact drove the vehicle to a dealer, and it was diagnosed that the turbo charger needed to be replaced. The vehicle was repaired. The contact stated that the engine was replaced; however, the failure was not due to the turbo charger. The contact stated that he had experienced another turbo charger failure a year later. The contact stated that the second engine was replaced. The contact stated that both the replaced turbo chargers had displayed code P0035. The contact was informed by the dealer that the first turbo charger had a valve that became stuck closed and on the second turbo charger a valve had remained in the open position. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.