NHTSA Complaint #11496602 — 2017 NISSAN ROGUE

The contact owned a 2017 Nissan Rogue. The contact stated that the driver seat failed to move forward or backward. In order to adjust the driver seat excessive force was required and was able to be adjusted after several attempts. The vehicle was taken to a dealer where the unknown repair was performed however the driver seat was still not able to be adjusted up or down. The contact then stated that while their husband was driving approximately 60 - 70 mph, the instrument panel suddenly glitched and the vehicle failed to accelerate. It seemed like the vehicle was coasting only. The center computer began turning off and on. The vehicle self-corrected. Next, the front passenger side window failed to move up and down till the driver side window had been moved first. Later that same day, while their husband was driving (mileage unknown) the vehicle suddenly shut completely off. The driver waited a few minutes and was able to drive the vehicle back home where they parked the vehicle. After being parked for approximately an hour the contact was informed by the police that the vehicle had caught on fire and was extinguished by the fire department. A police report was filed. There were no injuries, no medical attention was needed and there was no damage. The vehicle had been towed to the insurance company to be evaluated. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.