NHTSA Complaint #11496573 — 2014 RAM PROMASTER POWER TRAIN

Complaint Details

ODI Number	11496573
Vehicle	2014 RAM PROMASTER
Component	POWER TRAIN
Date of Incident	November 1, 2021
Date Filed	December 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2014 Ram Promaster 1500. The contact stated that while depressing the brake pedal, the vehicle would independently shift into neutral(N) without warning. The vehicle would resume normal operation upon restart. The dealer was notified about the failure, and he was informed that the vehicle was not under recall. The dealer offered further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

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