NHTSA Complaint #11443881 — 2014 RAM PROMASTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11443881
Vehicle	2014 RAM PROMASTER
Component	ENGINE
Date of Incident	October 26, 2021
Date Filed	December 15, 2021
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2014 Ram Promaster 3500. The contact stated while driving at slow speeds, the front-end locked up. The contact noticed that the gear shifter was in reverse. The engine was in the undercarriage. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified, and an engineer inspected the vehicle however, declined to provide a service report. The approximate failure mileage was 125,000.

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