NHTSA Complaint #11496507 — 2013 NISSAN SENTRA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11496507
Vehicle 2013 NISSAN SENTRA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2003-2010 WARRANTY EXTENSIONS When Nissan realized there were problems that affected a small percentage of owners, they immediately took steps to relieve the financial burden of repairing the affected continuously variable transmissions. One big piece of their plan involved extending the warranty free of charge. The extension applied to all Nissan vehicles manufactured between 2003 and 2010 equipped with a continuously variable transmission. This extension doubled the original powertrain warranty from five years or 60,000 miles up to 10 years or 120,000 miles. This extension is fully transferrable to new owners should the original owner sell the vehicle. Owners are not required to do anything. Should a problem with your continuously variable transmission arise simply bring your vehicle to a Nissan repair facility and they will handle everything. Another step Nissan took was to reimburse owners who had already paid for any continuously variable transmission repairs that would be covered by this new warranty, even if they had sold their Nissan. Owners just need to download the reimbursement form and follow the instructions. Additionally, Nissan reduced the manufacturer’s suggested retail price of a new continuously variable transmission and any affected parts to further help those who might need repairs after this extended warranty period expires. 2012-2017 WARRANTY EXTENSIONS Again, Nissan’s response was swift and decisive as they looked to relieve the burden of repairing these continuously variable transmissions. They extended the original manufacturer’s warranty from five years or 60,000 miles up to seven years or 84,000 miles. This Nissan continuously variable transmission warranty extension covers a variety of items. Torque converters, Transmission Control Module reprogramming, seals, gaskets, and more are all covered under this extension. Rental vehicles or loaner vehicles are also covered while your vehicle undergoes these covered repairs.

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