NHTSA Complaint #11708671 — 2013 NISSAN SENTRA

I am reporting a failed remedy for Recall R1608 (Occupant Classification System). My 2013 Nissan Sentra was serviced at Nissan of Van Nuys for this recall. Despite the dealership marking the recall as completed, the safety defect persists. Specifically, the passenger seatbelt warning light remains illuminated when the passenger seat is empty, indicating the OCS sensor is incorrectly classifying seat occupancy. This malfunction directly impacts the vehicle's ability to correctly deploy or withhold airbags in a collision. The dealership refused to re-evaluate the failed repair without legal representation. Furthermore, the Multi-Point Inspection provided during this safety recall visit was falsified; a technician hand-wrote a failing brake measurement of '3mm,' yet the Service Advisor marked the system as 'Green/Safe' on the final document. This documentation fraud makes their certification of the recall repair unreliable. They have since refused to re-inspect the safety defect.