NHTSA Complaint #11496426 — 2019 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11496426
Vehicle 2019 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

While operating my 2019 F350 on 12/3/2022 at approximately 65 MPH on an interstate the steering wheel began to shake/pulse violently from left to right for approximately 40 seconds. I was unable to control the vehicle during this time. About 2 minutes later the exact same symptoms appeared again, even more violently. I had a passenger in the vehicle record the second incident. During these incidents it is next to impossible to control the vehicle. This is an ongoing issue which Ford is aware of...a quick search online and you'll see this is referred to as the "Super Duty Death Wobble". My vehicle was repaired 3 times for this same issue prior to the incident which is mentioned above. The dealer installed an aftermarket part, which was authorized by Ford at the time. However, Ford now no longer authorizes the use of this part. The correct part has been on backorder forever and many doubt that it will ever be shipped for installation into vehicles. Both Ford and the NHTSA have failed consumers by never mandating recall for this steering issue in Ford Super Duty trucks. I am now forced to try and drive a truck with serous safety issue because both the OEM and federal government have failed to ensure that safety standards were met. The dealer has informed me that they can make no further repairs for this issue and that Ford has directed them to await the replacement parts.

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