NHTSA Complaint #11496410 — 2013 FORD F-150

2013 Ford F150 in the past week has experienced sudden downshift with speedometer dropping to 0 with electronics failing in the vehicle while being operated. I started to research and there was not an official recall but instead treated as a Customer satisfaction program 19N01. I have never received any emails thru the ford app, although my email is registered, never had this brought to my attention by any of the Ford dealers while they were performing routine maintenance. I immediately took the truck to the dealer where it was purchased at Preston Ford, Denton MD. I have been advised that there was a warranty extension done until 10 tears or 150,000 miles. My vehicle currently has 155K miles. I was advised on 12/5 that they will not cover the normally $1200 repair because of the mileage, even though I wasn't provided an explanation why I was not notified. Then I was told due to supply chain issues, Ford is unable to get the lead frame, so they have to order a whole new valve body for $1900.00 if I would like the truck to be repaired. This is my daily vehicle. How is it that an issue that causes a sudden stop, which could lead to collisions and has also been known to shift in reverse not an actual recall since lives are in danger? This should be a true recall and Ford needs to fix. This issue shouldn't have a mileage constraint on it. A serious driving hazard should be rectified regardless of how many miles a vehicle has.