NHTSA Complaint #11496285 — 2015 FORD F-250

The contact owns a 2015 Ford F-250. The contact stated while driving approximately 65 MPH, the vehicle drove over a slight bump on the roadway and the steering wheel began to move left to right and the vehicle was shaking and unable to maintain a straight line in the lane. The contact stated he was not aware of any warning lights being illuminated. The contact pulled off the road and placed the vehicle in park(P) and waited with the engine running. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the ball joints and the steering dampener needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 144,000.