NHTSA Complaint #11496111 — 2013 FORD FOCUS

The contact owns a 2013 Ford Focus. The contact stated the vehicle stalled after the initial start-up, causing the contact to release and then depress the accelerator pedal for the transmission to properly select the desired gear while accelerating. Additionally, while accelerating uphill, the vehicle was jerking until driving on a flat surface. The contact had taken the vehicle to the dealer and the clutch assembly was replaced. The failure reoccurred and the contact returned the vehicle to the dealer where the transmission and clutch were replaced; however, the failure recurred, and the vehicle was taken back to the same dealer. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.