NHTSA Complaint #11496076 — 2015 FORD TAURUS

The contact owns a 2015 Ford Taurus. The contact stated while driving approximately 65 MPH, the temperature gauges were fluctuating. The contact pulled over and turn off and restarted the vehicle several times; however, the gauges were still fluctuating. Additionally, the contact stated that there was a leak seen underneath the vehicle. The check engine and temperature gauge warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the water pump and catalytic converter needed to be replaced. The contact then made a local dealer aware of the failure and it was confirmed that there was no related recall on the VIN for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.