NHTSA Complaint #11496043 — 2017 VOLKSWAGEN JETTA

The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, an abnormal fuel odor was detected, and the vehicle failed to start. Additionally, there was a puddle of fuel underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was a fuel leak coming from the fuel injector seal, and that the fuel rail and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline) had previously been performed. The failure mileage was approximately 54,000.