NHTSA Complaint #11702692 — 2017 VOLKSWAGEN JETTA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11702692
Vehicle	2017 VOLKSWAGEN JETTA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 26, 2025
Date Filed	December 3, 2025
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The fuel rail bolts on the car loosened, one sheered off. Fuel poured from the front end of the car. When the car was started, to be placed on a flatbed the car caught on fire. The car is currently at a mechanics, but has not been repaired. The car could have easily caught on fire while being driven or started any time before or after it actually caught on fire, it was only taken care of quickly as the tow truck driver had a fire extiguisher, we do not carry one in the car. The car had the recall work done in 2021 in Tyson's Corner VA. The dealer refuses speak to us and states that the recall was done and therefore not their issue. The issue was confirmed with the new mechanic. There was one EFC light on the night it started leaking fuel.

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