NHTSA Complaint #11495668 — 2021 HYUNDAI ELANTRA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11495668
Vehicle 2021 HYUNDAI ELANTRA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I picked up my Hyundai Elantra n-line today 12/1/22. My car was at the dealership for almost 3 weeks for transmission judder (shudder?) issues and they claim to have fixed the issue with a TSB (Technical Service Bulletin) from Hyundai with some snap and cable and additional work that was not disclosed. After picking it up and driving only 3 blocks my car went berserk where all dummy lights went on, the car's engine revved to redline, took off and suddenly the front wheels turned left (due to the avoidance features of the car perhaps) and I was able to pull the emergency break and stop the car. The car stopped luckily and if the e-brake did not work I would have ended up hitting the rear corner of a car and into a house. While the car was stopped, it was still on (unable to be turned off), all lights blinking including dummy lights and the car was showing still in DRIVE mode even though the revving stopped and the car was dead stop. After 10 minutes I was able to turn the car off (push button). Dealership dispatched a tow truck and now my car is back at the dealership for investigation. NOTE: TSB is something that is a known issue from Hyundai but not yet to the level of an official recall is what I was told by the dealership.

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