NHTSA Complaint #11719531 — 2021 HYUNDAI ELANTRA

I bought my car at McGrath Hyundai in chicago in May 2021. It’s been in their shop 30 plus times for various and repeated issues. As of late, over the last 6 months, I have reported to them and to Hyundai, my drivers side seat belt won’t retract properly and the high mounted brake light warning continuously goes off, a dinging, stating that there is an issue. Hyundai and McGrath repeatedly misdiagnosed and refused to fix these issues when they were first brought to their attention when under 60,000 miles. NOW that the car is over 60,000 miles, conveniently they’re stating that it’s out of warranty and will cost $2k. The technicians and service advisor Christine Tonelli at McGrath, knowingly and willfully misdiagnosed my car, attempting to cover up the issues stating that there was no issue. They said the seat belt was fine and the wiring wasn’t the issue for the high mount d brake light and kept changing the bulb. They knew it should have known there was a seat belt issue with it not retracting and the same with the high mount d brake light. Suddenly after 60,000 miles, they now state I was right the whole time by telling me it will be $2000 to fix it. I have all service records and emails.