NHTSA Complaint #11495630 — 2021 FORD F-150

The APIM is completely nonfunctional. Screen is blank. Two dealers went through entire test protocol and arrived at this conclusion. Hence I have no camera or warning system, as well as no Bluetooth for hands free communication. No GPS. The truck only has about 1300 miles on it. I got it in March after waiting 9 months, and the system broke very soon thereafter. Ford must have known of these defective units because their failure is a common discussion topic on the internet. It took 6 weeks to get a dealer appointment to diagnose. Now I am told that replacement units are on "galactic" backorder. Ford must be penalized for delivering what they must have known to be a likely defective product. Without all the safety systems dependent on the APIM, I and others are put at risk. Please do something to discourage selling vehicles that are known to carry likely safety feature failures.