NHTSA Complaint #11438094 — 2021 FORD F-150

1. The passenger and drivers side modules were replaced by the dealership but the issues still persist and are available for inspection upon request. 2. Safety could be at risk. Reverse Brake Assist error issue could potentially cause a small child or person to be in danger if sensors are not working or cause an accident. 3. It has been reproduced and verified by the dealer. The dealer is Sill-Terhar Motors in Broomfield, CO. 4. The passenger and drivers side rear modules were replaced by the dealership, but the issues still persist. 5. The system failure messages did appear at the time of failure. They started appearing approximately a week after we purchased the truck. First warning is logged in the FordPass app on June 13, 2021 I get three warnings pretty consistently when the system fails. So far the FordPass app has over100 error messages regarding my issue. The warning messages all show up at the same time. They are usually: 1. Blind Spot System Fault 2. Cross Traffic System Fault 3. Reverse Brake Assist Not Available See Manual (even though it IS turned on) 4. Hill Start Assist Error occurs as well 5. Sometimes when I am in reverse and these go off and I then brake with the foot pedal, the electronic emergency brake engaged without any manual intervention. First 3 errors have happened while reversing AND while driving in normal city street and highway speeds. Taking into the dealer to have it looked at again on Nov. 4, 2021. Issues started 06/13/2021 and continue to present (as of this writing 10/25/2021).