NHTSA Complaint #11495606 — 2022 TOYOTA TACOMA

I purchased my vehicle (Toyota Tacoma TRD PRO) on September 23, 2022 and identified issues with all of the exterior cameras immediately. I scheduled an appointment with Toyota to inspect the problem with blurry cameras on September 29, 2022, but they advised that all 2022 vehicles have similar blurriness issues. I also own a 2018 Toyota Highlander that has a much more crisp image, so I know Toyota has a problem with the cameras. Fast forward to approximately November 20, 2022 when my first problem occurred. I was backing into a parking space that had a shopping cart that was left on the sidewalk behind my parking space. Knowing that I was clear to park, I proceeded to back into the space, but as I started to back up, the already blurry camera flared up because of the direct sunlight and I could not observe anything. It so happens that the shopping cart started to roll towards my parking spot and hit the bumper of my truck, because of the high tailgate I was not able to observe this moving cart in my mirrors. Because of the flared and blurry camera image, I could not see the cart and the minor collision occurred. There was no damage to either my truck or the cart, but this could have been a child or animal and could have resulted injury or loss of life. As I have learned, this particular camera cannot be relied upon for the safe viewing behind the vehicle as it was intended. As my vehicle is equipped with multiple front, side, and rear cameras and they are all blurry, I would presume the problem lies somewhere with the computer or image controlling board that the cameras are attached to. This issue has not been inspected by the police or insurance company as no loss occurred and there were not faults indicated on the vehicle. Toyota did state that this was the normal operation for all 2022 vehicles and I presume this is a widespread issue what will inevitably have dire consequences down the road. Please evaluate and encourage Toyota to produce a fix.