NHTSA Complaint #11715416 — 2022 TOYOTA TACOMA

The 2016-2022 White double cab Toyota Tacomas have a known paint flaking/peeling issue. On 2/1/2026 while drying my truck after its wash, on the driver’s rear door by the window rubber trim my paint was flaking off. On 2/2/26 I spoke with an agent at Toyota Corporation (but she was on the Lexus side) about my issue and was told my VIN was not part of the Customer Support Program 23TE08 and she didn’t know of Tacomas paint failure. On 2/3/26 I spoke with another agent at Toyota Corporation (this time Toyota side) about my issue and she knew about the paint issue but told me that my VIN was not part of that program. I told her that my paint flaking/peeling issue was the same issue that Toyota was having on their 2016-2022 and mine is a 2022 Tacoma. The Location of my paint flaking/peeling issue the same place where other white Tacomas were experiencing the same problem. It’s a know problem and Toyota needs to fix my paint issue but they seem to not want to extend to include my VIN. I’m frustrated with the fact that my truck only has 35,132 miles at the time of me writing this complaint and spent well over $45,000 for a truck that’s 4 years old for the paint to fail.