NHTSA Complaint #11495359 β€” 2018 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11495359
Vehicle 2018 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

There is a noticeable lag in the infotainment system whenever an input from the steering wheel is changed or the screen is touched. The navigation screen shows "no gps" and the maps stop working frequently. There are times the touch screen is black and completely unresponsive. The bluetooth connection with my phone connects and disconnects constantly also. The usb ports directly beneath the radio frequently don't work either. Safety is effected because of increased time looking away from the road trying to answer calls or get directions through the navigation system. The problem has not been inspected because I haven't been to the dealer since this first started happening. There were no warning lamps. The only indicators were that the bluetooth connection for my phone was dropped and the "no gps" was displayed on the maps. This first appeared about 3 months ago.

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