NHTSA Complaint #11495037 — 2016 FORD ESCAPE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11495037
Vehicle 2016 FORD ESCAPE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

Hi, we have a 2016 Ford escape ecoboost Titanium that upon ramping up speed to get on a highway, hesitates and loses power. Our son who was driving felt multiple tugs from the steering wheel and then very quickly had to get to the side of the road as a message appeared “loss of power”, the car was going into limp mode. He turned the car off but it was weird in that it didn’t seem to be fully off. We think the battery may be involved here but can only tell you that when police arrived we could not roll down windows or do anything electrical - when we outside, only one hazard light was flashing. We took it into the Van Horn Ford in Sheboygan, Wisconsin where it is currently. We’ve had it towed 3 times. The first 2 times the dealership said there were no codes to go by. Since it happened 2 times after stopping for gas then getting on highway we thought maybe it was the gas. We had the fuel tank emptied and flushed, the fuel injectors flushed and were returned the car. This last time, I had driven 2 hours to Madison, parked the car for an hour then started back. I was ramping up speed and I felt tugging on the steering and was terrified. I decided not to stop to get gas but see if I could make it home (2 hours). I did. After letting the car rest I went 1 mile to get gas at our local gas station. The battery light came on and the car wasn’t shutting down properly. I filled up with gas and got the car back to my garage. It would not start the next day, so we had it towed. Dealership said that because multiple codes came out due to battery failure. New battery installed and dealer was able to recreate problem with no codes. We are pulling our hair out. The info I find online seems EXACTLY to match problems that ford owners have resolved with a new ELECTRIC THROTTLE BODY. We haven’t tried this yet. This is a dangerous situation. Please advise. Our Ford person is [XXX] [XXX] please call him. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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