NHTSA Complaint #11494676 — 2019 ACURA TLX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11494676
Vehicle	2019 ACURA TLX
Component	ENGINE
Date of Incident	October 11, 2022
Date Filed	November 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The car does not restart after it has turned off during an idle stop. This is part of the start/stop system. The stop/start feature will leave you stranded at stoplights due to a failure to restart the car. To restart, you must put the car in Park mode and hit the start/stop button at least twice to turn it off, then turn on the car. This causes some panic when you get into the situation, as it is not the expected behavior. For people who are unaware can be put in a very challenging situation. This has happened multiple times in the past few months.

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