NHTSA Complaint #11494471 — 2019 FORD EXPEDITION

The contact owns a 2019 Ford Expedition. The contact stated that he had noticed oil leaks on his garage floor. The contact took the vehicle to a dealer where he was informed that all four of the struts on the vehicle had leaked oil and needed to be replaced. The service advisor also informed him that the warranty provider was contacted and informed the dealer that the cost of the repair would not be covered. The manufacturer was notified of the failure but was not offered any assistance. The vehicle was not repaired. The failure mileage was 59,584.