NHTSA Complaint #11494364 — 2014 RAM 1500
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11494364 |
| Vehicle | 2014 RAM 1500 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
For numerous years my 2014 Ram 1500 Laramie with 4 wheel air suspension has been failing. 1: When it fails it mostly drops the complete left side and the steering wheel is off center to the right approximately a 1/4 turn and alters the steering behavior pulling the truck to the right while driving. This alters the alignment of the truck. 2: The truck also at times drops all of the air out of the system and the truck is riding on its jounce bumpers / suspension stops making it very dangerous to drive. When operating on the roadways with bumps or pulling into parking lots the read of the truck can launch into the air and a hard jarring is felt throughout the truck, and is dangerous to drive on slippery surfaces such as snow/ice covered roadways when the system fails. The problem has been confirmed by the dealer numerous times and Stellantis ( FCA ) has previously sent a representative up only to suggest a new compressor ( Its had 3 now ) which was replaced in the last few months and now the system has failed again. Vehicle has been inspected by a stellantis service service representitive in the early summer of 2022. It displays " Immediate Air Suspension Service/Repair Required " I have taken photos almost every time showing mileage of when the incidents happen. This issue is a North American safety issue with quite a few failures between the USA and Canada. So much so that the Canadian owners have started a class action lawsuit. Napoli Shkolnik Canada are the lawyers filing the class suit. It should be noted that Jeep Grand Cherokee's are also having the same issues.
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