NHTSA Complaint #11493938 — 2011 HYUNDAI SONATA EXTERIOR LIGHTING

Complaint Details

ODI Number	11493938
Vehicle	2011 HYUNDAI SONATA
Component	EXTERIOR LIGHTING
Date of Incident	May 18, 2022
Date Filed	November 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

when driving randomly the cars engine will rev really high while pressing the gas pedal but the car doesn't move. After a little while the car eventually makes a loud clunking noise which shakes the car and typically causes the tires to spin. It seems to happen when the car is trying to decide whether to switch the gas engine or back to EV mode. This has been happening for a long time an even after the engine was replace under the recall. This is a safety issue that causes major concerns for myself an passengers. Also it happen when turning onto highways or exits which at high speeds there is a high likelihood of causing an accident. I have reported this to Hyundai several times but they cannot figure out the cause but rather keep trying different things an charging me. the car also seems to burn oil fast which doesn't make any sense being that its a newly installed engine.

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