NHTSA Complaint #11493917 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11493917
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	November 11, 2022
Date Filed	November 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

We have had our 2020 Subaru outback for almost 2 years. Within these years, we have had 3 cracked windshields. The first time a rock hit the windshield causing a crack that moved quickly. The second time, we got a small ding from a rock. It did not cause the windshield to crack. However, I barely touched it with my fingertip and the ding turned into a crack that went halfway across our windshield. This last time, there was no apparent cause. We never heard anything hit the windshield, it just cracked. We have less than 29,000 miles on this car. I have never had a vehicle needing a windshield replaced this often if ever!!!!

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