NHTSA Complaint #11493911 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated that while driving approximately 70 MPH, there was a burning odor coming from the vents. The oil pressure warning light was displayed before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the water pump had failed causing coolant to leak into the engine oil, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 168,000.