NHTSA Complaint #11603173 — 2015 FORD EXPLORER
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11603173 |
| Vehicle | 2015 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 136,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2015 Ford Explorer. The contact stated while driving 55 MPH, the engine overheated with the check engine warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with water pump failure. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 136,000.
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