NHTSA Complaint #11493337 — 2021 HYUNDAI SANTA FE

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11493337
Vehicle	2021 HYUNDAI SANTA FE
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	November 12, 2022
Date Filed	November 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

While driving the crash avoidance emergency braking came on out of nowhere, and the steering locked up. I was driving on a straight and level roadway with no vehicles in front of me when suddenly the whole dash lit up with warning lights and the car, a 2021 Hyundai Santa Fe, came to a emergency stop, the steering wheel was shaking and wouldn't turn. This was the second time this happened. The first time on 09/29/22 I called the car dealer and was told that "They knew of the problem and that there was no remedy". This is extremely dangerous, both times it happened while I was driving on a highway at a steady speed, thankfully the roadway was dry if it had been raining I would have probably crashed.

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