NHTSA Complaint #11493218 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11493218
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The ABS control module has begun failing sporadically while the vehicle is running. When this happens is disables the traction control system and the ABS system until the alarm clears, and if the vehicles cruise control is on, it immediately disengages. All of these symptoms deteriorate the safety margin of the vehicle, and cause mid-driving malfunctions that can be unpredictable. When the module is malfunctions both the ABS warning light and TCS warning light are illuminated and a text warning is displayed on the multifunction display of the gauge cluster. The contact found that the parts to rectify this issue are being rationed by Stellantis, leading to unacceptable lead times in simply procuring the parts. When added to the shop rates charged to fix this issue, the price of replacing this clearly defective component begins to total in the thousands of dollars. Therefore, in order to continue his profession and responsibly take care of my liabilities, operating a four-ton vehicle with a compromised braking system and have done so for two years now. In addition, the ABS Malfunction Indicator chimes repeatedly while driving, creating an endlessly distracting environment.

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Recent Complaints for the 2018 RAM 2500

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#11719709 SUSPENSION My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
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