NHTSA Complaint #11493149 — 2019 HONDA RIDGELINE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11493149
Vehicle	2019 HONDA RIDGELINE
Component	ELECTRICAL SYSTEM
Date of Incident	May 11, 2022
Date Filed	November 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The 2019 Honda Ridgeline truck has a tailgate that opens and closes vertically as well as from right to left with a hinge on the drivers side. The action appears to cause the wire from the back up camera to chafe causing a short circuit. Shortly after my 36,000 mile warranty expired by back up camera began to fail. Now the backup camera does not come on when put into reverse but the whole display screen (GPS, Audio, etc) does not come on unless the tailgate is opened and closed repeatedly. This presents a safety hazard as vision behind the truck is very restricted when backing up. My Honda dealer said that there is a TSB for this problem but no recall has been issued.

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