NHTSA Complaint #11683912 — 2019 HONDA RIDGELINE

The contact owns a 2019 Honda Ridgeline. The contact stated that while driving 30 MPH, the vehicle briefly lost motive power before slamming into gear. The contact was unsure if any warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion, while the vehicle was parked inside the garage, the horn and panic alarm activated independently, and the headlights started flashing. The contact disconnected the battery to stop the failure. The vehicle was taken to the dealer to be diagnosed. An unknown software update was performed on the vehicle. The contact stated that when the windows were completely closed, there was a musty odor inside the vehicle. The contact was unsure where the odor was coming from. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.