NHTSA Complaint #11492787 — 2013 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11492787 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I was driving the kids to school and the power steering assist light came on and then the steering went and the vehicle became very hard to steer. I called Ford twice and spoke to two different representatives who said because my vehicle was not built between May 17, 2010 and February 28, 2012 there was nothing they could do, upon looking at the over 1500 complaints on this website over 620 are for this same issue with 2013 explorers built just outside of the above dates. Does there have to be injury, fatality or fire before this is addressed.
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