NHTSA Complaint #11492764 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11492764
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The vehicle has had mechanical problems since I purchased it. I have submitted a complaint with the dealership who sold it to me and at their recommendation I am moving it up the ladder. The engine had the knock sensor go bad and also failed the bearing test. As I was driving the check engine light, oil light, and battery light came on and the vehicle lost all power. I was going 60 miles an hour and was barely able to safely get it on the side of the road. It had to be towed to the dealership I bought it from, who determined it had no oil in the reservoir and had burned through it in less than 2000 miles. There was no warning lights. I have had mechanical issues since purchasing the vehicle and they failed to correctly diagnose it. It had an oil consumption test that it barely passed months before the engine needed to be replaced. I travel extensively for work and the vehicle malfunctions put me at risk. It has broken down several times and took months to diagnose the issue.

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