NHTSA Complaint #11492697 — 2018 FORD F-150

From the summer of the first year of purchasing the new vehicle on April 4, 2018, due to the very foul smell of urine when the air conditioner was operated, diagnosis and repairs were requested to more than 4 dealers in New York City, but only the opinion was presented that there was nothing wrong except for cleaning methods, and every summer I constantly asked other dealers for diagnosis and repair, but it didn't work. However, I have continuously commissioned the dealer every year to solve this problem, and the dealer of the current ford lincoln of queen said that if the warranty repair is not possible, the owner must pay the cost to do the work, and the warranty repair that I have part, but they are due to the borrower's faulty use No warranty repairs due to Since there has been a problem since the first year of purchasing the vehicle, I have continued to request repairs until now, but they have ignored them and dealt with things in a disrespectful and formal way, causing mental and physical pain up to this point. My warranty repair insurance is until April 2025 Since there was a problem with it from the time I bought the new vehicle, I continuously requested repairs every year to the present. In other words, they are demanding repair costs with the excuse of consumer responsibility and negligence now that they have secondary functions.