NHTSA Complaint #11492529 — 2016 HYUNDAI SONATA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11492529
Vehicle 2016 HYUNDAI SONATA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Car shut off on me twice as i driving. Once along time ago but again just October 18th while I was driving on the highway I know hyndai has a class action lawsuit against them but the fact it shut off on me twice and the first time the issue accrued I took it to Fairfax Hyundai and they weren’t phased at all and didn’t even bother to check/diagnose my car because I didn’t have a check engine light illumination at the time of incident ;because they were backed up with cars but a huge safety concern, and they just simply let me leave the shop and didn’t advise me to be safe/careful. I want to bring this to your attention because I have no voice and if anything could be taken from this is that I could’ve crashed and caused an accident the first time this ever happened because I was in the city bumper to bumper when it shut off on me and it’s would’ve been my fault and my issues to deal with. Also this car is very unreliable i don’t know what star rating you guys have gave this car but it needs to be a -0. I got it when it was at 89,000 from a private dealer but the car just went downhill since I got it then I have been nothing but Patient with the car along with keeping up with maintenance & recalls, but after 4-5 months I’ve already changed the transmission out of pocket @ around 100k miles , cv axle later on along with , right side whole knee suspension, engine packs and spark plugs TWICE, front break calipers, and now they’re changing the engine block warranted out through Hyundai after the car stalled out on me again the second time on oct 18th with an check engine light where the car is now getting warranty worked. I just hope you advocate and push demand on hyndai that they’re screwing consumers like me that have to deal with the pain & agony we have to go through these dealerships who try to charge us an arm and a leg.please do something about this dangerous situation and hold them accountable especially the private dealerships associated with hyndai please.

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