NHTSA Complaint #11492333 — 2020 FORD ESCAPE

In late September, my rear driver's side window was being opened. It fell halfway and would not move up or down. I took it to the dealership for repair and they informed me that the regulator for that window had snapped and needed to be replaced. It took them roughly a month to find a replacement part. I finally picked up the repaired vehicle today. While talking to the service agent at the Ford dealership, he told me that in the past month, three other 2020 or newer Ford Escapes have come into this one small dealership with the exact same problem. For this reason, I think that this should be looked into. Four identical and newer cars needing the same repair from the same small dealership in a month is suspicious.