NHTSA Complaint #11492152 — 2012 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11492152
Vehicle 2012 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Yes, vehicle is available for inspection. Car dies while in motion, which causes increased risk for accidents to occur. Problem has been inspected by several independent service centers. Not inspected by manufacturer (Chevy) as they will not book appointment for recall inspection as they say no recalls on vehicle. The check engine light came after some time of experiencing issues with car prior to the failure (car constantly dying). Concern: I took my vehicle into a mechanic shop to be serviced as it was having multiple issues, one being that my car was constantly dying while being driven. Diagnostics determined that my car has a plugged PCV system. They did not perform repairs as they found a recall for this issue that covers my specific year, make, and model. I called my local Chevy dealership and they stated they could not find a recall and referred me to General Motors. I contacted GM and they stated that my particular VIN was not apart of the recall. I was told that my car did not receive parts from the same location that was deemed to have been producing faulty parts. Given this reasoning, I asked for information on where my parts came from vs where the parts came from for the recall. They said they did not have access to that level of detail and that my option for escalation was to submit a safety concern to NHTSA. I find it highly suspicious that they state my car is not affected, but cannot provide proof as to how they came to that conclusion. I cannot be the first person to question why my car is not covered when it has the exact issue being recalled. This is our family car that transports our children daily and is now unsafe without proper repairs. GM/Chevy should be required to show proof of why my particular car is not covered and if not, they should be liable for the repairs. Here is the recall information that I have: Document ID: 4098165 Document title: #14882: Special Coverage Adjustment – Plugged PCV Orifice in Intake Manifold (Mar 4, 2015)

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