NHTSA Complaint #11492014 — 2016 BMW X3

When coming to a stop, my trunk continues to open and will not close unless you turn the car off and get out and close it. I tried to replace the battery in my key fob, but it will not work. The trunk button when you hold it down, says “remote battery, change battery.”. The rear hatch continues to open every time you stop your car unless you hold the trunk button down. This is extremely unsafe having things, people, or items in your car or trunk because it opens while operating your car.