NHTSA Complaint #11695769 — 2016 BMW X3

The contact owned a 2016 BMW X3. The contact stated that while parking in the garage, the warning message "engine overheated" had displayed, but the temperature gauge displayed a normal temperature reading. The contact noticed smoke coming from under the hood before entering the home, along with a strange sound. Moments later, the contact returned to the garage and discovered flames coming from under the front end of the vehicle. The contact quickly drove the vehicle out of the garage onto the driveway. The vehicle became engulfed in flames, and the fire department was called to the scene and extinguished the flames. During the fire, the vehicle was destroyed, and the driveway and parts of the lawn were damaged. No injuries were reported. A fire and police reporter was taken to the scene. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 24V608000(ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The failure mileage was 220,000.