NHTSA Complaint #11491934 — 2021 FORD EXPEDITION

The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power with several unknown warning lights illuminated. The vehicle was able to accelerate shortly after losing motive power. Additionally, the transmission experienced rough shifting into the intended gear. The vehicle was taken to the dealer, where it was diagnosed with transmission valve body failure and the transmission valve body was replaced. The failure recurred while the contact’s wife was driving with the vehicle jerking. The vehicle was taken back to the dealer, and the dealer reset the transmission. The manufacturer was not made aware of the failure. The failure mileage was 13,722. The contact has stated that the vehicle's issues has caused multiple occurrences that could have resulted in an accident.