NHTSA Complaint #11491793 — 2021 JEEP GRAND CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11491793 |
| Vehicle | 2021 JEEP GRAND CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
What component or system failed or malfunctioned, and is it available for inspection upon request? *radio, sound, bluetooth connection, dashboard, entire screen of radio, navigation, speakers, transmission slipping occasionally - yes it was available for inspection How was your safety or the safety of others put at risk? screen often updates itself while driving or the screen and dashboard turn completely solid white or black, preventing me from seeing speed, navigation or anything at all. The transmission often slips causing the jeep to lag. I still have a few dates of service following the forms that were uploaded. please contact me for all documents. Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? inspected by the original dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no they first appeared on 12-22-21
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