NHTSA Complaint #11491780 — 2021 HYUNDAI ELANTRA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11491780
Vehicle 2021 HYUNDAI ELANTRA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Hello everyone. I NEED HELP i have a 2021 hyundai elantra and i have had the same issue for over 10k+ miles and 6 months. My traction control light, (no matter what speed or acceleration/deceleration.) will flicker on and off, make a horrible noise almost as if the ABS is applying but no ABS light comes on, and the pedals will go stiff and the whole car jerks. My 2021 elantra has had a new transmission put into it AND when that didn’t fix the issue, the wheel speed sensor was replace… well if that had fixed the issue, i wouldn’t be writing this post. after a new transmission, and wheel speed sensors, didn’t fix the issue the dealership themselves advised me to look into the lemon law being they had no idea at this point what was going on with my car. i have attempted getting my car bought back under the lemon law (Ohio) which my car meets the qualifications being that the issue was brought the the dealerships attention, before the 12 month or 18k (whichever came first) which in this case was taken to them before both. and that my car had been in the shop more then 30 days cumulative (it’s been 41) and hyundai has denied my request for a buy back, and has told me i need to do more research or get an exterior 2nd opinion. (pretty much a lawyer). they’ve advised me to “just keep taking it to the shop and get it fixed”. the issue is, this does not occur all the time. it is completely random and will do it once in a week and then not again for another 3. but when this happens, it’s scary. it’s loud, the pedals go stiff and the whole car jerks. accelerating or decelerating. the dealership will not replace something if they cannot duplicate the issue which is also a reason it’s taken so long to get any sort of answers. i have multiple videos, the service MANAGER, has rode in my car with me while this issue has occurred and stated himself my vehicle is unsafe, and i should not be driving it. i need help!

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