NHTSA Complaint #11484435 — 2021 HYUNDAI ELANTRA

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11484435
Vehicle	2021 HYUNDAI ELANTRA
Component	SERVICE BRAKES
Date of Incident	September 3, 2022
Date Filed	September 14, 2022
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

My vehicle was slowing down and was halfway into a parking spot. Then, it suddenly accelerated, jumped over commercial parking blocks, and ended up stopping after hitting a wall. My brake was not working at that moment. I initially reported it to Hyundai USA (as a dealership doesn't seem to consider this a serious issue at all), but decided not to let them investigate on their end based on their slow and unprofessional responses.

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