NHTSA Complaint #11491444 — 2016 FORD FUSION

Break hose was recalled by Ford but Ford refused to fix it until it broke. I expressed my concerns about safety and was told by the dealership they hadn’t seen the hose break yet. While driving my break fluid suddenly went out and my peddle dropped to the floor. I barely missed hitting someone with my car. I called the dealership and was told I’d have to bring the car in next week. I called cs and expressed concern and was told I could take it to another one even though I was scared to drive it that far. I called the other dealerships and no one answered. Another repair shop got me right in and it was in fact the hose that broke.